PLEASE NOTE WE WORK IN A NOISY EMBROIDERY ROOM AND IT IS NOT ALWAYS POSSSIBLE TO ANSWER THE PHONE. 

 THE BEST WAY TO CONTACT US IS TO USE THE FACEBOOK MESSENGER OR IF YOU ARE AN EXISTING CUSTOMER LOGON TO YOUR ACCOUNT AND ADD A NOTE TO YOUR ORDER. 

TO CHECK THE STATUS OR ADD A COMMENT TO YOUR ORDER PLEASE LOGIN AND GOTO THE MY ACCOUNT PAGE THEN CLICK ON PURCHASES AND CLICK ON THE ORDER NUMBER.  HERE YOU WILL BE ABLE TO SEE STATUS AND COMMENTS.